Journal of Humanitarian Logistics and Supply Chain Management
Volume 5 Issue 2
http://www.emeraldinsight.com/toc/jhlscm/5/2

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Measuring while moving (humanitarian supply chain performance measurement – status of research and current practice)
Charles D’Haene (Médecins Sans Frontières, Brussels, Belgium).
Sara Verlinde (Research Group MOBI (Mobility, Logistics and Automotive Technology), Vrije Universiteit Brussel, Brussels, Belgium)
Cathy Macharis (Research Group MOBI (Mobility, Logistics and Automotive Technology), Vrije Universiteit Brussel, Brussels, Belgium)
DOI http://dx.doi.org/10.1108/JHLSCM-04-2013-0016
Abstract:
Purpose
– Raising standards are leading humanitarians to become increasingly interested in measuring the performance of their supply chain. A few researchers have addressed this topic, building on classical measurement theories and trying to identify the salient features of the humanitarian sector. This young body of literature must now be tested against current practice. The paper aims to discuss these issues.
Design/methodology/approach
– The practitioners’ perspective is explored through a multiple case study, based on qualitative evidence, within three major humanitarian organizations. Results are discussed using a situation-actor-process – learning-action-performance model of inquiry. Preceding this investigation, a literature review delves into research on humanitarian supply chain performance measurement and presents the most relevant pieces in a general framework.
Findings
– Humanitarians have elaborated measures whose essential focus is laid on service level. The more comprehensive approach advocated by researchers has received some consideration but is still poorly implemented. An issue that is given more priority by humanitarians is the accelerated supply chain integration they are going through.
Originality/value
– In addition to an unprecedented literature review, this paper offers a comparative study of humanitarian organizations’ practices in the field of supply chain performance measurement. Humanitarian procurement centres, virtually ignored in literature until now, are scrutinized at a turning point of their evolution.

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Three dimensional printing – a key tool for the humanitarian logistician?
Peter Tatham (Department of International Business and Asian Studies, Griffith Business School, Griffith University, Gold Coast, Australia)
Jennifer Loy (Queensland College of Art, Griffith University, Gold Coast, Australia)
Umberto Peretti (Department of Management and Engineering, University of Padova, Vicenza, Italy)
DOI http://dx.doi.org/10.1108/JHLSCM-01-2014-0006
Abstract:
Purpose
– 3D printing (3DP), which is technically known as additive manufacturing, is being increasingly used for the development of bespoke products within a broad range of commercial contexts. The purpose of this paper is to investigate the potential for this technology to be used in support of the preparation and response to a natural disaster or complex emergency and as part of developmental activities, and to offer a number of key insights following a pilot trial based in the East African HQ of a major international non-governmental organisation.
Design/methodology/approach
– Using an illustrative example from the water, sanitation and hygiene (WASH) field this paper demonstrates, from both a theoretical and practical standpoint, how 3DP has the potential to improve the efficiency and effectiveness of humanitarian logistic (HL) operations.
Findings
– Based on the pilot trial, the paper confirms that the benefits of 3DP in bespoke commercial contexts – including the reduction of supply chain lead times, the use of logistic postponement techniques and the provision of customised solutions to meet unanticipated operational demands – are equally applicable in a humanitarian environment. It also identifies a number of key challenges that will need to be overcome in the operationalisation of 3DP in a development/disaster response context, and proposes a hub-and-spoke model – with the design and testing activities based in the hub supporting field-based production at the spokes – to mitigate these.
Research limitations/implications
– In addition to an extensive review of both the HL and additive manufacturing literature, the results of the pilot trial of 3DP in support of humanitarian operations, are reported. The paper recommends further detailed analysis of the underpinning cost model together with further field trials of the recommended organisational construct and testing of the most appropriate materials for a given artefact and environment.
Practical implications
– 3DP has the potential to improve the response to disasters and development operations through the swift production of items of equipment or replacement spare parts. With low capital and running costs, it offers a way of mitigating delays in the supply chain through on site fabrication to meet an identified requirement more swiftly and effectively than via the traditional re-supply route, and it allows for adaptive design practice as multiple iterations of a product are possible in order to optimise the design based on field testing.
Social implications
– The logistic challenges of responding in a disaster affected or development environment are well documented. Successful embodiment of 3DP as part of the humanitarian logistician’s portfolio of operational techniques has the potential to deliver more efficient and effective outcomes in support of the beneficiaries as well as a sense of empowerment in relation to problem solving. In addition, it has the longer term potential for the creation of a new industry (and, hence, income source) for those living in remote locations.
Originality/value
– The research demonstrates that, whilst 3DP is increasingly found in a commercial environment, its use has not previously been trialled in a humanitarian context. The research reported in this paper confirms the potential for 3DP to become a game-changer, especially in locations which are logistically difficulty to support.