Human Service Organizations Management, Leadership & Governance
Volume 38, Issue 5, 2014
http://www.tandfonline.com/toc/wasw21/current#.U0sFzFcWNdc

Guest Editorial
Leadership Challenges Facing Nonprofit Human Service Organizations in a Post-Recession Era
Karen Hopkins, Megan Meyer, Wes Shera & S. Colby Peters
pages 419-422
[No abstract]

Multiple Relationship-Management Roles Among Communicators in Not-For-Profit Organizations
Wenjun June Zhua & Monit Cheunga*
DOI:10.1080/23303131.2014.943918
pages 423-434
Accepted author version posted online: 11 Nov 2014
Published online: 24 Nov 2014
Abstract
This qualitative study explores communication strategies and the multiple roles of 13 communicators at the agency and in nonprofit sector. Interview data were grouped into six themes with three factors: antecedent factors of organizational behaviors, contextual factors of the environment, and convergent factors that determine internal and external communication strategies. The communicators attended to internal and external dimensions of their roles when working on interpersonal strategies that fall into the areas of balancing their multiple roles to establish public relationships. Resolving conflicts created by these roles is an area for nonprofit leaders to consider in future staff training.